In this practice, we believe that all patients have the right to expect that the healthcare they receive will be of the highest professional standard and will take into consideration all of their needs. We encourage all patients to take an active part in decisions about their health and will provide them with the information and support to do so.
In order for us to give you the best service possible:
Please remember that staff members have the right to be treated with dignity and respect. Aggressive behaviour towards any member of staff is unacceptable and will not be tolerated.